[No cheery hellos today, Al just gets right down to business sounding harassed and worried.]

Angel, if you're there then I need to talk to you. Rhys got-- hurt, we called the Admin but they said we weren't authorised to ask for medical support for him. Do you know what that's about? Does he have to ask for it himself?

[Because that could be an issue.]

Please answer as soon as you get this.